Managed Services

Use Mozziware managed services when you need infrastructure plus practical operational help. The exact service boundary is agreed before the service begins, so your team knows what we monitor, maintain and support.

Available areas of assistance

Depending on your package, support may cover server monitoring, operating-system updates, backup checks, security hardening, performance troubleshooting and incident assistance. Application support and third-party software may require a separate scope.

Clear responsibility boundaries

Managed hosting does not mean every technology is automatically covered. We document customer responsibilities, Mozziware responsibilities, maintenance arrangements and escalation contacts for each managed engagement.

Backups and recovery

Backup frequency, retention and restore testing must match the importance of the workload. We will help you identify an appropriate option and explain what is included.

Discuss your environment

Share your server inventory, applications, business hours, recovery expectations and current operational challenges. We will propose a practical management scope.